Cancellation Policy

As a destination management company, Egypt Travel Agency arranges services from many suppliers — hotels, Nile cruises, guides, transport and experiences — each with its own cancellation terms. Our standard cancellation charges are shown below; the proposal and contract for your programme remain the reference.

Where you will find the terms

The applicable cancellation deadlines, charges and refund conditions for your programme are set out clearly in the proposal and contract you receive before confirming. These are the terms that apply to your booking.

Amendments

We will always try to accommodate changes to a confirmed programme. Whether an amendment is possible, and any cost, depends on the suppliers involved and how close to travel the change is requested.

Cancellations by a client or partner

If you need to cancel, tell us as early as possible. Our standard charges, by time before departure, are:

• More than 65 days before departure: no cancellation charge.
• 61 to 65 days before departure: 50% charge.
• 60 days or less before departure: 100% charge.

The deposit is non-refundable. If a payment is not received by its due date, the booking is cancelled and the deposit is forfeited.

Circumstances beyond our control

Where events outside reasonable control affect a programme, we will work with you and our suppliers to find the best available solution, within the terms of the relevant supplier and contract conditions.

Travel insurance

We strongly recommend that all travellers hold comprehensive travel insurance covering cancellation and curtailment.

For anything specific, contact us via the enquiry form or on WhatsApp at +20 100 850 1591.